Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Fire Department

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  • Javelina are wild animals that live in the desert. Leave them alone and they will go away. Do not feed them or they will come back.
    Fire Department
  • The fire department does not accept propane tanks.
    Fire Department
  • The Fire Department can only respond to your house if the bees are attacking people or pets. In the spring time bees swarm and travel around. There is a good chance the bees will be gone in an hour or 2. You can also call an exterminator to kill the bees for you, but keep in mind, bee populations are declining rapidly and relocation might be a better option.
    Fire Department
  • You should call 480-837-9820 option #3 and leave a message to make an appointment to have them installed. We will teach you how to install the car seat. This takes about 45 minutes.
    Fire Department
  • There are two fire stations in Fountain Hills. Both are staffed 24 hours a day but that does not mean someone is actually at the station 24/7. If you have an emergency it is best if you call 911 instead of going to the fire station. Fire Station #1 is located at 16426 E Palisades Boulevard, across Palisades from Walgreens. Fire Station #2 is at:
    16821 E Saguaro Boulevard
    Fire Department
  • Fountain Hills contracts their fire department man power through the Rural/Metro Corporation.You can find open job postings for Rural/Metro by following the provided link.
    Fire Department
  • No, but you can call one of the hazardous materials disposal companies listed in the phone book. For example, PSC Environmental charges $125 for a 5 gallon size container plus $25 for shipping.
    Fire Department
  • No, check the town’s Household Hazardous Waste page for info.
    Fire Department
  • For businesses, all fire extinguishers need to be inspected every year by a licensed fire extinguisher maintenance company. These can be found in the Yellow Pages under “Fire Protection Equipment” or on the extinguisher’s tag (this is the company who previously serviced it). If your extinguisher is more than 7 years old is it supposed to be rebuilt by a fire extinguisher company. Often it may be cheaper to replace the extinguisher than to rebuild it but it depends on the quality of the extinguisher.

    If you have an old extinguisher at your house and the pressure gauge is in the “green” more than likely it will work, but not for sure. It is best once or twice a year to turn the extinguisher upside down and hit the side and bottom of it with a rubber mallet to break-up the compacted dry chemicals.
    Fire Department
  • Per the International Fire Code, every commercial building must have their sprinkler system inspected every year by a licensed company. You can find these companies listed in the Yellow Pages under “Fire Protection Equipment” or you can find the inspection tag, which should be attached to your riser, and call the company who inspected it last year.

    For your home, the National Fire Code does not require annual inspections after the sprinklers have passed the initial inspection but it is good if you have them checked buy a licensed company once a year.
    Fire Department
  • Twice a year you should change the batteries and blow the detector out with a can of compressed air or an air compressor. We recommend the 4th of July and Christmas or whatever holidays you can remember. If you cannot reach the smoke detectors yourself you can call a handyman to change the batteries for you. Smoke detectors have a 10 year lifespan and need to be replaced every 10 years. Most of the smoke detectors in Fountain Hills are hard wired to the house so they do not use battery power. Sometimes people think they do not need to change the batteries in these smoke detectors; however, the batteries are a back up. If your house loses power and in the event of a fire, you will need the charged batteries in your smoke detectors.
    Fire Department
  • Yes, you can come to the either station and we will be happy to check your blood pressure, 8 a.m. - 8 p.m.
    Fire Department
  • If there is a dead animal on town property (most likely in the road) call Town Hall 480-816-5100 extension 0 (during business hours) and they will send a service out to remove the animal. If the animal is on your property it is your responsibility. These are a few animal removal services Entrust Pet 602-430-6866, ACS 623-842-0908, and Fountain Hills Construction Clean-up 480-560-3917. The charge around $70 for pick-up and Entrust Pet and ACS offer cremation for around $100 depending on the size of the animal.
    Fire Department
  • We are only able to unlock your car if there is a child or a pet locked inside or the vehicle is running. For any other reason you will need to call a locksmith. If you go through your car insurance company you may get a lower rate.
    Fire Department
  • Basically it is a program that covers any costs from an ambulance trip that your health insurance does not cover. It currently costs $88.99 a year and covers anyone living in your residence. Anyone interested can contact Rural/Metro Customer Service Division at 480-627-6200 or 1-800-645-9413 for more details.

    Fire Department

Municipal Court

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  • The Court does not have access to Motor Vehicle Division (MVD) records. The MVD is the agency that maintains records of your driving privileges for the State of Arizona. To get information about the status of your driver license, you may contact the MVD at 602-255-0072, or visit their web site by accessing the provided link.
    Municipal Court
  • Due to the regularly scheduled Court business, the Judge may not be available at all times. Please contact the Court beforehand for the Judge's availability. Please note that it is not always necessary to see the Judge and many procedural questions can be answered by the Court staff. Neither the Judge nor the Court staff can provide legal advice.
    Municipal Court
  • No. Divorce actions are filed in the Clerk of Superior Court’s Office in Maricopa County. Please visit their website in the provided link for more information.
    Municipal Court
  • An abstract is a paper the Court provides to the Motor Vehicle Division (MVD) that notifies them of the disposition of a case (such as when a civil traffic default has been paid). The Court electronically transmits dispositions to MVD, but an abstract may be issued if an immediate clearance of a default is requested by a defendant. Fountain Hills Municipal Court can only issue an abstract on cases filed in Fountain Hills Municipal Court.
    Municipal Court
  • Yes. Once you have entered a guilty/responsible plea or have been found guilty or responsible of a violation, you have an obligation to pay your fines on the date of sentencing. If you are unable to do this, you must fill out a financial application to see if you are eligible for a payment plan.

    Note: All fines, sanctions, fees and restitution are due in full on the day of sentencing. To calculate the total amount due on a civil citation, refer to the Fine/Fee Schedule on the bond card given to you by the officer at the time your citation was issued. If you did not receive a bond card, refer to the Fine/Fee Schedule in the “Traffic Violation Information” tab on this cite. Add the fine for each violation on the citation. If you are not sure of the violation charged or the fine due, you can to come to the Court or call the Court at 480-816-5103. To allow for data entry, please wait at least one week after you receive the citation before calling the Court.
    Municipal Court
  • For mail payments: Send to:
    Fountain Hills Municipal Court
    16705 East Avenue of the Fountains
    Fountain Hills, AZ 85268

    Make your check or money order payable to the Fountain Hills Municipal Court in the full amount due and include the complaint number on the check or money order. Please provide your current address if it is different from the address on the check.

    Payment by Visa, Master Card or Discover: You may pay by credit card in person or by phone at 480-816-5103, during normal business hours.

    Partial Payments: If you are financially unable to meet your court ordered obligation on the day of sentencing, you may be placed on a payment plan. This can only be considered after you have completed a detailed sworn financial affidavit to determine your ability to pay. Credit history verification through a national credit bureau may also be required. This process may take up to one hour or longer. A $20 State-mandated time payment fee will be added to your total obligation and you may also be required to make a substantial down payment.
    Municipal Court
  • If you are unable to make your scheduled payment, you must appear or contact the Court no later than 4 p.m. on your payment due date to request a financial review for a possible extension. You may be required to complete a new financial application and undergo the financial review process. Any requests for an extension on your payment arrangements must be made in writing in person or by email. You can access the correct email address in the provided link.
    Municipal Court
  • You must pay in full or appear before a Judge before the warrant can be cancelled (quashed).
    Municipal Court
  • If you cannot pay in full, you must appear before a Judge to make this request.
    Municipal Court
  • Anyone can drop off a payment for you. The payment must be received before 5:30 p.m. on the specified due date.
    Municipal Court