The Town of Fountain Hills contracted with ETC Institute of Olathe, Kansas, a consumer and government survey provider, to administer a citizen satisfaction services survey. The purpose of this survey was to gather information on residents' level of satisfaction with town services with the aim of using the feedback to help the town make improvements to service levels. Information received from the survey will help town leaders know where they are doing well and where improvements can be made. Results from the survey will aid Town leadership to make sure they are making decisions that align with the needs of residents and prioritizing services that will positively impact the community. Read Executive Summary of Community Survey of Town Services report.